support

LA Digital customers receive generous assistance and support from our highly skilled Customer Care and Technical Support Representatives. LA Digital supplies technical support for client-owned systems as well as our own.

When Editorial, Networking or Post Production questions arise, we offer our clients 24/7 technical support either by phone or on site, depending on their specific needs.

L.A. Digital maintains an extensive staff of Avid Certified Technicians (ACSR) to help with installation, answer questions and provide technical assistance.

Additionally, L.A. Digital is an Apple Limited Service Provider (ALSP), which enables our service & support technicians to offer Apple Premier Software Support (APSS), and the Apple Protection Plan (APP) for Final Cut Pro, Xsan, Xserve and other broadcast related products.

Complete delivery, installation and equipment removal services are also available.

Client Owned Systems

On Site Technical Support & Maintenance

9am-6pm M-F One Hour Minimum
All Other Times Two Hour Minimum

 

Custom Technical Support Packages Available Upon Request

System Set Up & Delivery

Local
National
International